Auteur(s)
NGWABA BIMBALA Joseph
Institut Supérieur de Commerce, KinshasaKINKETE MFUMABI Hervé
Institut Supérieur de Commerce, KinshasaMots-clés
ICT, developing countries, Democratic Republic of Congo, IT services, e-Government].Résumé
Many developing countries have initiated significant information communication Technologies (ICT) projects including e-Government, e-commerce, e-Health, and other schemes that are to thrust ICT uptake within public and private sectors as well as paving the way toward achieving a knowledge society. Unlike developed countries, the penetration and deployment of ICT however, has not been as fast and effective in developing countries (Pujan, 2013). Reportedly, most e-initiatives that have been implemented have either not met their intended objectives or lapsed halfway. The aim of this research is to assess e-Government development in Democratic Republic of Congo including its performance in global e-Government surveys, review some detrimental causes behind the poor e-service delivery ranking, and recommend solutions to improving future rankings. Interviews were conducted with a number of IT experts and government authorities in the sector. Besides, the literature to this topic is generalized and extended the scope of the findings insofar as it might also be insightful for other developing countries undergoing similar challenges.
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